Shipping policy

Shipping Policy

Where we ship. We currently ship to addresses within the United States, including P.O. boxes.

Processing time. Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email once your order is placed, and a shipping confirmation email with a tracking number once it ships.

Delivery time. Once shipped, standard delivery takes approximately [X–X] business days. Delivery times are estimates and may be longer during peak seasons or due to carrier delays.

Shipping rates. Shipping rates are calculated and displayed at checkout before you pay. [Free shipping on orders over $XX.]

Tracking your order. Use the tracking link in your shipping confirmation email to follow your package. Tracking information may take 24–72 hours to update after shipment.

Lost or delayed packages. If your tracking hasn't updated in 10 days or your package hasn't arrived within the estimated time, contact us at zezeemmanuel037@gmail.com and we'll investigate with the carrier.

Wrong address. Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible – we can update it if the order hasn't shipped yet.

Customs & duties. Orders ship from our international fulfillment partners. [Confirm with TeemDrop whether US import duties are prepaid, then keep or edit this sentence:] Any applicable import duties are included in our prices – you won't pay anything extra on delivery.